Rules and regulations

A few simple rules

  • The daily entrance fee includes the use of the entire spa area.
  • For your relaxing experience, we kindly ask you to come to the Spa reception at least 15 minutes before your appointment.
  • We kindly ask you to book your appointments at least 24 hours prior to your stay.
  • Children under 14 years of age are not allowed within DOT.Spa, except to the summer outdoor pool when accompanied by an adult.
  • We recommend booking your treatment in good time.
  • Please take a seat in the waiting area before your treatment and enjoy a cup of tea. We will call you when ready.
  • Please arrive for your treatment in underwear or bathing wear beneath a dressing gown.
  • Cancellations: you can cancel your treatment free-of-charge up to 24 hours beforehand. Otherwise, or in the event of a no-show, we reserve the right to charge a 100% cancellation fee. Please note that late arrival will result in a shorter treatment time.
  • We recommend avoiding sunbathing straight after a body or facial treatment. Please seek advice if you are unsure.
  • Please complete our health questionnaire to rule out any possible contraindications (allergies, intolerances, pregnancy etc.).
  • Jewellery and items of value: for safety reasons, we request that you leave valuables in your room safe. The hotel accepts no responsibility for any items of value lost in the DOT.Spa.
  • Please note that the combination of some treatments with brine water, a steam bath or sauna etc. may reinforce or restrict the results of the treatment in some cases. Our competent DOT.Spa employees are on hand to advise.
  • Please note that the sauna is a nude area.

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